Key considerations
- Ease of setting up meeting
With WebEx, there seems to be no Outlook integration. To book a meeting, start in Outlook, find a free slot in everyone's diaries, then book the Webex meeting, then paste the details in to the email and send. It is easier with GotoMeeting or JoinMe which can work from inside Outlook, adding details for you. - Ease of use by people joining you
WebEx requires your invitees to install a piece of software. This can be a problem in many organisations with rigorously rules about downloading. Goto Meeting requires no downloads from the receivers (but a quick download is required if you then make them presenters). - Localisation
If everyone is using computer based sound, this may not be an issue. If you expect that some of your delegates may dial in, consider the phone number they may need to use. I am in the UK so am most interested in UK numbers: Webex and GotoMeeting both have UK numbers and default to these for me. JoinMe has UK numbers but there was no way of hiding a long list of US numbers, which for me made it unusable. - Reliability
I have used WebEx of a number of years and found it reliable until about Nov 2015, when suddenly there were many one way sound issues. After 2 weeks' use I have found Goto Meeting to be more reliable.
Conclusion
My preference is for Goto Meeting which seems to be easier to use with Outlook and have better sound quality.
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