23 October 2009

Non-financial measurement

In house NHS training session discussing public and patient involvement. Some good ideas discussed including using customised tablet pcs to spot check feedback.

17 October 2009

KSF Knowledge Structure Frameworks

Short one to one course covering writing KSF Outlines and performing KSF appraisals. This was before work to create KSF outlines for whole Finance Dept.

Change Management and Strategy

A CIMA seminar followed by discussion.